Terms & Conditions

Introduction
Welcome to the Terms and Conditions Policy for XTRA Wellness Pty Ltd T/As XTRA Clubs (hereafter referred to as “XTRA”). By using the XTRA website and services, you agree to the terms and conditions of this policy.

Founding Membership
XTRA offers a founding membership for a limited time.

The benefits you receive as part of your Founding Membership are based on when you purchase the membership. Below, you’ll find a log of changes to the Founding Membership terms. Please refer to the terms associated with the date of your purchase.

Change Log for Founding Membership Terms

i. Terms effective until August 9, 2023:

1. Payment of $19: You agree to pay $19 today for your first week of membership once we launch our first location.
2. Location Selection: You will be asked to select a location where you would like to use our services. If the first location we launch matches your selection, you will be granted access to our services at that location. If the first location we launch does not match your selection, we will either refund your $19 payment or allow you to keep it until we launch a location near your selection.
3. Term of Membership: Your founding membership will start once we launch our first location and will continue until the end of the first week of operation. After the first week, you may choose to continue your membership by paying the reduced founding membership fee of $19 per week for up to 12 months. Following that you will be required to pay the regular membership fee.
4. Bring Friends for Free: Your founding membership will entitle you to bring one friend per month with you. Friends must be accompanied by you and visit no more than once with you a month for the first 12 months of your membership.

i. Terms effective from August 9, 2023 onwards:

1. Payment of $23.95: You agree to pay $23.95 today for your first week of membership once we launch our first location.
2. Location Selection: You will be asked to select a location where you would like to use our services. If the first location we launch matches your selection, you will be granted access to our services at that location. If the first location we launch does not match your selection, we will either refund your $23.95 payment or allow you to keep it until we launch a location near your selection.
3. Term of Membership: Your founding membership will start once we launch our first location and will continue until the end of the first week of operation. After the first week, you may choose to continue your membership by paying the reduced founding membership fee of $23.95 per week for up to 6 months. Following that you will be required to pay the regular membership fee.
4. Bring Friends for Free: The benefit of bringing a friend for free is no longer included.

Use of Services
By using XTRA services, you agree to the following terms:

1. Age Requirement: You must be 18 years or older to use our services.
2. Compliance with Rules: You must comply with all rules and regulations posted on our website and in our facilities.
3. Personal Responsibility: You are responsible for your own health and safety while using our services. We recommend consulting with a healthcare professional before using our services, especially if you have any pre-existing medical conditions.
4. Changes to Services: We may change, suspend, or discontinue our services at any time without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of our services.

Payment and Fees
By using XTRA services, you agree to the following payment and fee terms:

1. Payment Authorization: By providing your payment information, you authorize us to charge your credit card or other payment method for all fees and charges associated with your membership and use of our services.
2. Refunds: Refunds will only be granted as outlined in the founding membership terms.
3. Fee Changes: We may change our fees at any time by posting the new fees on our website. We will notify you of any material fee changes in advance.

Intellectual Property
All content and materials on the XTRA website and in our facilities, including but not limited to logos, trademarks, and copyrighted materials, are owned or licensed by XTRA and may not be used without our prior written consent.

Termination
We may terminate your membership and access to our services at any time without notice if you violate these terms and conditions or any other posted rules or regulations.

Disclaimer of Warranties
XTRA services are provided “as is” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. XTRA does not guarantee the accuracy or completeness of any information on our website or in our facilities.

Limitation of Liability

XTRA will not be liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising out of or in connection with your use of our services or website. In no event shall XTRA’s total liability to you for all damages, losses, and causes of action exceed the amount paid by you for your membership. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the state of New South Wales, Australia. Any dispute arising out of or in connection with these terms and conditions shall be resolved in accordance with the dispute resolution procedures set forth in Section 10.

Dispute Resolution

Any dispute arising out of or in connection with these terms and conditions shall be resolved through mediation in accordance with the Mediation Rules of the Australian Dispute Resolution Centre. If mediation is unsuccessful, the parties shall submit the dispute to binding arbitration in accordance with the Arbitration Rules of the Australian Centre for International Commercial Arbitration. The place of arbitration shall be Sydney, Australia, and the language of arbitration shall be English.

Changes to Terms and Conditions

XTRA may update these terms and conditions from time to time without notice. The current version of the terms and conditions will be posted on our website. Your continued use of our services after any changes to the terms and conditions will constitute your acceptance of such changes.

Contact Us

If you have any questions or concerns about these terms and conditions or the XTRA services, please contact us at [email protected]