XtraClubs Referral Leaderboard Competition 2026 Terms and Conditions
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1. Promoter
The promoter is Xtra Wellness Pty Ltd (ACN 667 066 659) trading as XtraClubs (“XtraClubs”, “we”, “our”, “us”).
2. Competition Type
This promotion is a game of skill. The winner is determined solely by the entrant’s own skill and effort in referring new members during the Promotional Period. Chance plays no part in determining the winner.
3. Promotional Period
The competition opens at 12:00am AEST on 1 July 2026 and closes at 11:59pm AEST on 31 July 2026 (“Promotional Period”).
Only referrals that become qualifying referrals (as defined in clause 6) during the Promotional Period will count. Referrals or sign-ups occurring outside the Promotional Period will not be considered.
4. Eligibility
Entry is open to individuals who:
a) are aged 18 years or older at the time of entry;
b) are residents of New South Wales;
c) are current XtraClubs customers (member or casual) with an active account in the XtraClubs app at the time of entry; and
d) make at least one qualifying referral during the Promotional Period.
The following persons are not eligible to enter:
- Directors, officers, employees and contractors of XtraClubs;
- Immediate family members of any director, officer, employee or contractor of XtraClubs; and
- Any person involved in the administration of the competition.
Immediate family includes spouse, de facto partner, parent, child, sibling or grandparent.
5. How to Enter
To enter, eligible customers must, during the Promotional Period, refer one or more friends to XtraClubs using the referral function in the XtraClubs app, by:
a) tapping the Invite icon and selecting Manage Referrals;
b) selecting Add a Referral and entering the friend’s name and mobile number; and
c) sending the referral invitation.
Each referral must be attributed to the entrant through the app’s referral function (using the referred person’s mobile number) in order to count.
No separate registration is required. Making a qualifying referral during the Promotional Period constitutes entry into the competition and acceptance of these Terms and Conditions.
6. What Counts as a Qualifying Referral
A “qualifying referral” means a person who:
a) is referred by the entrant through the XtraClubs app’s referral function during the Promotional Period;
b) was not an existing XtraClubs member, and had not previously held an XtraClubs membership, at the time of referral;
c) signs up to a paid XtraClubs membership during the Promotional Period; and
d) is validly attributed to the entrant by XtraClubs through the referral function.
For clarity:
- A referral counts only when the referred person takes out a membership. Session pack purchases, bookings, free trials and casual visits do not count.
- Only one qualifying referral is counted per referred person, regardless of how many times that person is referred or by whom. Where the same person is referred by more than one entrant, the referral is attributed to the first entrant whose valid referral resulted in the membership sign-up.
- A referral will not count, or will be deducted, if the referred person’s membership is cancelled, refunded, reversed, charged back, or found to be fraudulent or invalid at any time before the prize is awarded.
7. How the Winner is Determined
This is a game of skill.
There will be one (1) winner: the entrant with the highest number of qualifying referrals at the close of the Promotional Period.
If two or more entrants finish with the same highest number of qualifying referrals, the winner will be the entrant who reached that number first, determined by the date and time at which each entrant’s final qualifying referral signed up (as recorded by XtraClubs’ systems).
To be eligible to win, an entrant must have at least one (1) qualifying referral.
The winning entrant will be verified by XtraClubs against its records before the prize is awarded. XtraClubs’ determination of the number, validity, attribution and timing of qualifying referrals is final and no correspondence will be entered into.
8. Prize
There will be one (1) winner.
The winner will receive:
One (1) six-month complimentary Thrive membership, redeemable at any one XtraClubs location of the winner’s choice that is open and trading at the time the prize is awarded.
The estimated value of the prize is AUD $1,220.70 (inclusive of GST), based on the standard recommended retail price at the date these Terms and Conditions were published. Actual value may vary and XtraClubs accepts no responsibility for any variation in value.
The prize:
- Is not transferable;
- Is not redeemable for cash;
- Cannot be exchanged for another product or service;
- Must be used by the winner personally; and
- Is subject to the standard membership terms, opening hours, facility availability and health, safety and conduct rules of XtraClubs in force from time to time.
The competition prize is separate from, and in addition to, any standard rewards the entrant earns under the ongoing XtraClubs Member Referrals program (such as membership credit for each friend who signs up).
The winner is responsible for any tax consequences arising from accepting the prize and should seek independent financial advice.
Use of the facilities is at the winner’s own risk. The winner may be required to complete a health declaration and acknowledge the venue’s safety conditions before redeeming the prize.
9. Prize Redemption Period
The prize must be activated within 14 days of the winner being notified, after which the six (6) month membership period will commence.
The membership is valid for six (6) months from the date of activation. Unused entitlements expire at the end of that period and are not redeemable for cash or any other benefit.
10. Winner Notification
The winner will be determined and verified on or around 21 August 2026, and notified via email and/or telephone on or before 31 August 2026 using the contact details associated with their XtraClubs account.
The winner must respond and accept the prize within fourteen (14) days of notification.
If the winner cannot be contacted, does not respond, is ineligible, or declines the prize, XtraClubs reserves the right to award the prize to the next highest-ranked eligible entrant (applying the tie-break in clause 7 where relevant).
The winner’s first name and suburb may be published at xtraclubs.au and/or XtraClubs social media channels on or around 15 September 2026.
10A. Prize Revocation
XtraClubs reserves the right, in its absolute discretion, to withdraw, cancel or refuse redemption of the prize at any time if:
a) the winner is found to have breached these Terms and Conditions;
b) the winner engages in conduct that, in the reasonable opinion of XtraClubs, is unlawful, abusive, threatening, discriminatory, violent, unsafe, fraudulent, or otherwise inappropriate;
c) the winner’s conduct has caused, or is reasonably likely to cause, reputational harm to XtraClubs, its directors, employees, contractors, members, partners or guests;
d) the winner is subject to a ban, suspension, membership termination or other restriction imposed by XtraClubs; or
e) XtraClubs reasonably believes the winner’s attendance may create a risk to the safety, wellbeing, enjoyment or comfort of other members or guests.
In such circumstances, XtraClubs may cancel the prize without compensation and may, at its discretion, award the prize to another eligible entrant.
The Promoter’s decision under this clause is final and no correspondence will be entered into.
11. Referral Conduct and Consent
By referring a person, the entrant warrants that:
a) they have a genuine personal or social connection with the referred person;
b) the referred person has consented to being contacted by the entrant and by XtraClubs in connection with the referral; and
c) the referral details provided are true and accurate.
Entrants must not, and the following will result in disqualification and/or the disregarding of affected referrals:
- referring themselves, or creating or using fake, duplicate or fictitious identities, accounts or mobile numbers;
- referring existing or former members, or arranging sign-ups that are not genuine;
- purchasing, incentivising, spamming or otherwise artificially generating referrals or sign-ups; or
- engaging in any conduct designed to manipulate the leaderboard or gain an unfair advantage.
12. Publicity
By accepting the prize, the winner consents to XtraClubs using the winner’s name, likeness and suburb for promotional, marketing and publicity purposes in any media, without further reference, payment or compensation, unless otherwise agreed in writing.
13. Marketing and Privacy
Personal information collected in connection with this promotion (including the personal information of referred persons) will be handled in accordance with XtraClubs’ Privacy Policy.
Information may be used for administering the competition and referral program, contacting entrants and referred persons, marketing communications, business planning and other purposes reasonably connected with XtraClubs’ operations.
By entering, entrants consent to receiving communications from XtraClubs by email, SMS, telephone and other permitted channels, and may unsubscribe at any time in accordance with applicable laws.
14. Disqualification
XtraClubs reserves the right to verify the validity of entries and referrals and to disqualify any entrant who:
- Breaches these Terms and Conditions;
- Provides misleading information;
- Engages in fraudulent, dishonest or unfair conduct;
- Manipulates the entry, referral or attribution process; or
- Attempts to gain an unfair advantage.
15. Limitation of Liability
To the maximum extent permitted by law, XtraClubs excludes all liability for any loss, damage, injury, expense or claim arising out of or in connection with:
- The promotion;
- Participation in the competition;
- Acceptance or use of the prize, including use of the sauna, ice bath and steam facilities; or
- Any technical, administrative or communication issues affecting entry, referral or attribution.
Nothing in these Terms excludes any rights that cannot be excluded under Australian Consumer Law.
16. Cancellation or Modification
XtraClubs reserves the right to amend, suspend, terminate or cancel this promotion at any time where reasonably necessary due to circumstances beyond its control or to protect the integrity of the promotion.
Any such decision will be published on the XtraClubs website.
17. Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia.
Entrants submit to the exclusive jurisdiction of the courts of New South Wales.